Shipping Policy

A legal disclaimer

Effective Date: December 26, 2025

Thank you for supporting Vine & Branch Works. Below is our shipping policy to help set clear expectations regarding order processing and delivery.

Order Processing

All orders are processed within 1-2 business days after payment is received, excluding weekends and holidays. Processing times may vary during peak seasons, sales, or holidays.

Once your order has been processed, you will receive a confirmation email with tracking information.

Shipping Rates & Delivery Estimates

Shipping rates are calculated at checkout based on your location and selected shipping method.

Estimated delivery times vary depending on destination and carrier and are provided as estimates only. Vine & Branch Works is not responsible for delays caused by shipping carriers, weather conditions, or other factors beyond our control.

Shipping Locations

We currently ship to:

United States only

If international shipping is offered, please note that customs fees, duties, or taxes are the responsibility of the customer.

Lost or Delayed Packages

Once an order has been shipped, responsibility for delivery lies with the shipping carrier. If your package is delayed, lost, or marked as delivered but not received, please contact the carrier directly using the tracking information provided.

If you need assistance, feel free to reach out to us and we will do our best to help.

Incorrect Shipping Information

Please ensure all shipping information is entered correctly at checkout. Vine & Branch Works is not responsible for orders shipped to incorrect addresses provided by the customer.

Changes & Cancellations

Orders cannot be changed or canceled once they have been processed or shipped. If you need to make a change, please contact us as soon as possible after placing your order.

If you have questions about shipping or your order, please contact us at:

Vine & Branch Works
VineAndBranchWorks@gmail.com